FAQs

All artworks are made with oil paints, most commonly on stretched cotton canvas. Some artworks in my series, The Gardens, combine oil paint with embroidery detailing on canvas.

I'm commonly asked what brushes I use. I always recommend the British-based brand, Rosemary and Co, with whom I am an affiliate. I appreciate that they offer a vegan range of beautiful quality brushes. Check out these wishlists I made of brushes I swear-by:

I've also made a video on how to properly clean your brushes here.

Oils are a slow-drying medium, and working in layers means even a small, simple piece can take weeks to complete as the layers must dry in between. I pride myself on attention-to-detail, meaning the creation of each piece is extremely time-intensive. My prices must reflect this. Know when you’re purchasing an original painting from me, it’s one made with 100% effort and heart.

Can I commission a piece of art?

Please email info@brittanydixonart.com with your enquiry and I will get back to you with further information on my commissioning process. 

How long will it take to receive my order?

Please see individual product descriptions for more tailored shipping info.

How is the artwork shipped?

Originals Oils:

Original artworks are packaged with the utmost precaution to avoid damage in transport, and are shipped with either Australia Post or DHL Express, depending on size and location. Packaging materials are often recycled materials to reduce waste.

Prints arrive either flat in a rigid envelope or rolled in a tube, depending on size. Please see individual print listings for more detailed information on how your print will be packaged.

Will I be charged customs fees or import taxes?

We strive to cover any extra custom fees or import taxes on original painting orders for, but this does depend on the postal service, and the rules in your country. Please make yourself aware of your country’s rules and know the customer will be responsible for unexpected customs or duty fees/taxes.