Shipping policy

Please make yourself aware of your country’s rules in regards to custom fees and import taxes. The customer will be responsible for unexpected customs or duty fees/taxes.

Shipping Delays (Domestic & International)

We are not responsible for delays once an order has been handed to the postal carrier.

Please note:

• Delivery timeframes are estimates only.
• International shipments may be subject to customs processing.
• Delays caused by postal congestion, customs clearance, weather events, or routing issues are outside our control.

An order is not considered lost until:

• 30 days from the date of shipment (domestic)
• 45 days from the date of shipment (international)

If an order has not been delivered after this period, we will work with the carrier to investigate and determine the appropriate resolution.

Refunds for lost prints will only be issued once the carrier confirms the item is lost or undeliverable.

If a parcel is delivered after a refund has been issued, we reserve the right to request repayment or return of the item.